1. Parties
This Distance Sales Agreement is concluded electronically between the Seller, whose details are provided below, and the Buyer, who places an order through the website www.bedeviyayinlari.com.
Seller Information
E-mail: iletisim@bedeviyayinlari.com
Website: www.bedeviyayinlari.com
Buyer Information
The Buyer’s name-surname/title, delivery address, phone number, e-mail address, and payment information are as declared during the order process.
2. Subject of the Agreement
The subject of this Agreement is the determination of the rights and obligations of the parties, in accordance with the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product(s) ordered electronically by the Buyer through the Seller’s website www.bedeviyayinlari.com, the characteristics and sales price of which are specified in the order summary.
3. Product / Products Subject to the Agreement
The type, name, quantity, unit price, subtotal, shipping fee, payment method, and delivery details of the product(s) subject to the order are as stated in the order summary and the preliminary information form created at the time the order is completed, and form an integral part of this Agreement.
4. Establishment of the Agreement
The Buyer acknowledges that they have read and approved the preliminary information provided on the website and that they have been informed about the essential characteristics of the products subject to the order, sales price, payment method, delivery conditions, right of withdrawal, and processing of personal data.
This Agreement shall be deemed concluded electronically once the order is approved by the Buyer and the payment is successfully completed.
5. Product Price and Payment
The total order amount, including any taxes, delivery charges, and other costs, is clearly indicated in the order summary. By confirming the order, the Buyer accepts this amount.
The Seller shall apply the campaigns, discounts, and delivery terms announced on the website as they exist at the time of the order.
6. Delivery and Performance
The ordered product shall be delivered to the Buyer or to the person/institution designated by the Buyer within the period specified in the preliminary information form, depending on stock availability and operational processes. For printed products, the delivery period may not exceed 30 days in any case, as required by applicable legislation.
The Seller shall be responsible for any loss or damage until the product is delivered to the consumer.
Unless otherwise stated during the order process, delivery costs shall be borne by the Buyer. However, if the Seller’s free shipping conditions announced on the website are met at the time of the order, the delivery cost shall be borne by the Seller.
7. Right of Withdrawal
In distance sales agreements, the Buyer has the right to withdraw from the contract within 14 days from the date of delivery of the product, without giving any reason and without paying any penalty. The right of withdrawal may be exercised in writing or through a permanent data storage medium.
The Seller shall refund all payments collected from the Buyer within 14 days from the date the notice of withdrawal reaches the Seller. The Buyer is also obliged to return the product to the Seller within 14 days from the date of the withdrawal notice.
In order to exercise the right of withdrawal, the product must not have been used beyond ordinary inspection and must preserve its resalable condition. The product must be returned together with its invoice and, if any, all documents delivered with the order.
8. Cases Where the Right of Withdrawal Cannot Be Exercised
In the following cases, the Buyer may not exercise the right of withdrawal under the exceptions set forth by applicable legislation:
8.1
Products prepared in line with the Buyer’s specific requests or personal needs.
8.2
Books supplied in tangible form whose protective packaging, tape, seal, or package has been opened after delivery.
8.3
Services performed instantly in electronic form or intangible goods/digital content delivered instantly to the Buyer.
8.4
Other goods and services excluded from the right of withdrawal by law.
9. Return Costs
If the right of withdrawal is exercised, the product shall be returned via the carrier specified by the Seller in the preliminary information form or in post-order notifications. If the Seller has specified a carrier for return, the Buyer shall not be held responsible for return shipping costs when using that carrier. If the Seller has not specified any carrier, no return cost may be charged to the consumer.
If the specified carrier does not have a branch in the Buyer’s location, the Seller is obliged to collect the product from the Buyer without imposing any additional cost.
10. Defective or Damaged Products
If the delivered product is found to be defective, incomplete, or damaged, the Buyer may exercise the optional rights arising from Law No. 6502. Within this scope, the Buyer may request a refund, free replacement, discount proportional to the defect, or free repair, to the extent permitted by applicable legislation.
In the event of obvious transport damage, it is recommended that a report be prepared with the cargo officer during delivery and that the Seller be informed as soon as possible.
11. Cancellation of the Order and Impossibility of Performance
If the ordered product cannot be supplied for a justified reason or its performance becomes impossible, the Seller shall notify the Buyer in writing or via a permanent data storage medium within no later than 3 days from the date the Seller becomes aware of the situation, and shall refund all collected payments, including delivery costs if any, within no later than 14 days from the date of notification.
12. Protection of Personal Data
The Buyer’s personal data shall be processed for the purposes of receiving the order, carrying out payment transactions, making delivery, operating customer support processes, and fulfilling legal obligations. Detailed explanations on this matter are included in the Privacy Policy and, if available, the KVKK Disclosure Text published on the website.
13. Evidence Agreement
The parties agree that, in disputes arising from this Agreement, the Seller’s electronic records, commercial books and records, database records, server logs, e-mails, and system records shall constitute evidence within the scope of the applicable procedural legislation.
14. Resolution of Disputes
In disputes arising from this Agreement, Consumer Arbitration Committees at the place where the Buyer resides or where the transaction is made shall have jurisdiction within the monetary limits announced annually by the Ministry of Trade. In disputes exceeding such limits, the Consumer Courts shall have jurisdiction in accordance with the applicable legislation.
15. Effectiveness
By completing the order on the website, the Buyer declares that they have read, understood, and accepted all provisions of this Distance Sales Agreement. This Agreement enters into force on the date it is approved electronically by the Buyer.
İstersen bunu bir sonraki mesajda İade ve Geri Ödeme Politikası’nın İngilizce sürümü olarak da aynı formatta hazırlayayım.